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Industrial Chiller Service & Planned Preventative Maintenance (PPM)

Industrial chillers rarely fail without warning.

Performance decline, refrigerant loss, flow restrictions and electrical wear typically develop gradually before escalating into costly emergency breakdowns.

Our structured, bespoke chiller service and maintenance programmes are designed to:

  • Reduce unplanned downtime

  • Protect compressor life

  • Improve energy efficiency

  • Maintain F-Gas compliance

  • Provide defined emergency response support

  • Give maintenance teams operational certainty

We support process-critical cooling systems across the UK.

Chiller Breakdown

What Our Chiller PPM Visits Include

Each service visit follows a structured technical procedure. Typical activities include:

Refrigeration pressure and temperature analysis (Superheat and subcooling checks)

Flow rate verification

Compressor performance monitoring & Oil assessment

Electrical connection inspection and torque checks

Contactor and control panel inspection

Evaporator and condenser inspection and cleaning

FGAS Leak detection checks

Safety device testing

Setting, parameters & alarm history review

Control & sensor calibration verification

What Structured Chiller Maintenance Prevents

Industrial chillers rarely fail without warning.

Most major breakdowns begin as small, measurable performance changes that go unnoticed during basic servicing.

A structured PPM programme is designed to prevent:

Compressor Failures

Compressor damage is rarely sudden.

It is typically caused by:

  • Oil degradation or poor oil return

  • Prolonged high discharge temperatures

  • Repeated short cycling

Refrigerant loss causing low suction pressure

These conditions can be identified long before catastrophic failure.

Replacing a compressor is expensive. Preventing failure is significantly cheaper.

Engineer replacing Compressor
Chiller with HP & LP gauges

High and Low Pressure Trips

Pressure faults are often symptoms of developing system issues rather than isolated events.

Common underlying causes include:

  • Fouled condensers or restricted airflow

  • Scaling in water-cooled systems

  • Gradual refrigerant loss

  • Blocked expansion devices

  • Poor flow across the evaporator

Repeated HP or LP trips increase mechanical stress, destabilise process temperatures and can accelerate compressor wear.

Identifying the cause early prevents escalation into emergency shutdown.

Flow Faults and Process Instability

Flow issues commonly develop from:

  • Pump wear or cavitation

  • Blocked strainers

  • Air ingress into the system

  • Incorrect glycol concentration

Flow instability often presents as intermittent alarms before full shutdown.

Early intervention prevents nuisance trips turning into production loss.

Engineer checking flow rate on PPM visit
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Efficiency Drift and Rising Energy Costs

A chiller can appear to be running correctly while performance gradually declines.

Dirty heat exchangers, incorrect refrigerant charge and sensor drift can increase operating costs without triggering alarms.

Maintenance protects reliability and long-term operating efficiency.

Maintenance Frequency Based on System Risk – Not Assumptions

There is no universal service interval for industrial chillers.

Two identical units operating in different environments can carry completely different failure risk.

Maintenance frequency is determined by operational exposure and system condition, not a fixed template.

Service Intervals Are Influenced By:

– Production criticality and cost of downtime

– Annual operating hours and shift patterns

– Process load stability or variability

– Age and condition of compressors

– Refrigerant type and circuit complexity

– History of pressure, flow or oil-related faults

– Environmental factors such as ambient temperature and airborne contamination

– Compliance requirements and audit obligations

 

A lightly loaded standby chiller does not carry the same servicing requirement as a 24-7 production-critical system.

Typical Visit Structures

While every system is assessed individually, most industrial sites fall into one of the following patterns:

– Annual servicing for low-risk or standby systems

– Biannual servicing for moderate load environments

– Quarterly servicing for process-critical or high-load applications

The correct interval balances reliability, compliance and cost efficiency.

Over-servicing wastes budget.
Under-servicing increases breakdown risk.

Why Frequency Matters

Insufficient maintenance spacing allows:

– Refrigerant loss to go undetected

– Condenser fouling to reduce efficiency

– Oil degradation to accelerate wear

– Minor electrical issues to escalate

Failure rarely occurs immediately after a service.
It occurs when early warning signs are missed for too long.

Choose the Level of Operational Support

All service plans are built on a bespoke maintenance schedule.

The difference between plans is the level of operational support and response protection provided around those visits.

Every site carries a different level of downtime exposure.
Your support structure should reflect that.

Standard Plan – Structured Maintenance and Compliance Protection

Designed for stable systems where downtime impact is manageable.

Includes:

Engineered PPM schedule

Full performance and safety checks

Condition reporting and risk flagging

F-Gas compliance support

Documented service records

Suitable where production can tolerate short delays in response and risk exposure is controlled.

Priority Plan – Reduced Downtime Exposure

Designed for process-dependent systems where cooling disruption impacts production.

Includes everything in Standard, plus:

Prioritised emergency response dispatch

24/7 direct engineer technical support

Repeat fault escalation and root cause review

Assigned lead engineer for continuity and system familiarity

Proactive risk reporting with post-PPM performance review

This level is chosen by clients who want reduced operational uncertainty.

Detailed reports are issued after each visit with prioritised recommendations.

We support:

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Injection moulding facilities

Food and beverage production

CNC machining operations

Manufacturing and assembly plants

Process-critical industrial sites

Structured PPM has helped clients reduce emergency callouts, extend compressor life and improve energy stability.

Get in Touch with an Experienced Chiller Technician Today

We will:

  • Review your system configuration

  • Assess historical fault patterns

  • Identify risk exposure

  • Recommend an appropriate service level

  • Provide transparent pricing

Speak to an engineer today to discuss your maintenance requirements.

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    Chiller Breakdown

    Chiller Servicing: Frequently Asked Questions

    How often should a chiller be serviced?

    A chiller should be serviced at least twice a year to ensure optimal performance and prevent costly breakdowns. Regular maintenance includes checking refrigerant levels, cleaning coils, and inspecting electrical components.

    How much does it cost to maintain a chiller?

    The cost of maintaining a chiller depends on its size, type, and specific maintenance requirements. Regular maintenance can help prevent expensive repairs and extend the chiller’s lifespan.

    What is the service life of chiller?

    The service life of a chiller is generally between 15 to 20 years. Regular maintenance and timely repairs can extend its lifespan and maintain efficiency significantly.

    How do you inspect a chiller?

    To inspect a chiller, have a chiller technician check refrigerant levels, inspect and clean coils, examine electrical connections, and test the efficiency of the compressor and other components. Regular inspections help identify potential issues early.

    What is the common problem of a chiller?

    A common problem with chillers is refrigerant leaks, which can lead to decreased efficiency and higher energy consumption. Regular maintenance can help detect and repair leaks before they cause any other issues to your cooling system.

    General FAQs for Servicing and Maintenance

    What areas do you cover?

    We are geographically based in the West and east Midlands; our technicians are happy to travel nationwide based on our agreed rates.

    What is your response time for my broken chiller?

    We aim to be onsite within 4 hours depending on location. However, we prioritise customers who are under contract with Evolution Cooling.

    Do you carry spares for Industrial chillers?

    Our technicians carry most commonly used refrigerants and spares for quick fixes such as pressure leak tests, temperature sensors, contactors & controller replacements. They are backed up by a depot stocked with water pumps, Axial fans, Compressors and valves.

    What makes of chiller do you repair?

    Our technicians are competent on all manufacturers and specialize with some names such as Trane, carrier, ICS Coolenergy, MTA, Rhoss, Hitema, Thermocold, Hidross, CF Chiller, KKT chillers, KTK chiller, Climaveneta Chillers

    What models of chillers can you service?

    We stock spares and can service models including  TAE EVO 015 – TAE EVO 602

    How do I reset a high-pressure alarm?

    Locate reset switch within chiller compartment, our technical team can offer free advice on locating this in your specific chiller (0121 820 8946), hard reset by powering the chiller off and then on.

    What is the most likely cause of low pressure alarm on my chiller?

    Shortage of refrigerant is the most common cause of low-pressure alarm within a chiller. Other causes can be TEV or solenoid Failure, freeze up of heat exchangers, low glycol levels. Our technical team can offer free advice on possible causes (0121 820 8946).