Warranty and Aftercare
New chillers we supply come with 12 months parts and labour warranty, with extended cover available. Because our own engineers commission and then maintain the plant, warranty work and routine servicing come from the same team, and your planned maintenance plan can start from the handover date rather than months later.
Commissioning an Installation Someone Else Carried Out
We are happy to commission a chiller installed by another contractor. If we find something that is not right, for example undersized pipework, poor flow, incorrect glycol or an unsafe electrical connection, we will flag it clearly and, where the system is not suitable to run, we will leave it switched off until it is corrected. It is better to find that at commissioning than during production.
How Long Does an Installation Take?
It depends entirely on scale. The chillers we supply range from units the size of a television to plant the size of a single-decker bus. A straight like-for-like swap of a small unit can be done quickly, while a large installation with new pipework, electrical works and craneage is planned over several days and phased around your production. We will give you a realistic programme with the quotation.