At Evolution Cooling, we understand that efficiency and convenience are crucial for our customers. That’s why we are proud to offer all service contract customers access to our online portal. This innovative platform is designed to streamline your experience, giving you seamless access to essential resources and information.
What Can You Do with the New Online Portal?
Our online portal is a comprehensive tool that offers several key features to enhance your interaction with Evolution Cooling:
- Access Quotes and Invoices:
- Stay organised and keep track of all your financial documents in one place. Easily view, download, and print your quotes and invoices whenever you need them. Our portal allows customers to approve quotes and pay invoices directly, streamlining the payment process and reducing administrative burdens.
- Monitor Job Status and Tracking:
- Stay informed with real-time updates on the status of your ongoing projects. Our portal provides detailed tracking information, ensuring you are always up-to-date with the progress of your cooling equipment installations and services. Customers can view job notes, engineer recommendations, photos, and certificates, and download job sheets as PDFs.
- Log Jobs with Joblogic:
- Simplify your maintenance and service requests through our integration with Joblogic. Log new jobs directly through the portal and enjoy the convenience of managing your service needs efficiently. Regular customers can log their own jobs, receive notifications upon creation, and benefit from streamlined scheduling and dispatching of workers.
- Dashboards and Reports:
- One of the best ways to keep customers satisfied is by giving them easy access to the information that matters to them. Our portal, powered by Joblogic, presents reports and data in intuitive and visually appealing formats. Customers can access detailed reports, view their site history, or look at asset registers, ensuring they have all the information they need at their fingertips.
- Real-Time Status Updates:
- Rather than spending time manually calling and messaging clients, our portal provides real-time status updates. Customers can see whether the engineer is en route, on site, or has completed the job through a range of status icons. This feature enhances transparency and keeps customers informed at every stage of the process.
Why Use Evolution Cooling’s Online Portal?
Enhanced Customer Experience:
- Our portal is designed with user-friendliness in mind, ensuring you can easily navigate and access all the information you need without any hassle.
Improved Efficiency:
- By centralising your quotes, invoices, job statuses, and service requests, our portal helps you save time and focus on what matters most—running your business.
Real-Time Updates:
- No more waiting for call backs or emails. With real-time updates, you can monitor the status of your equipment and services instantly.
Getting Started
Accessing our online portal is simple and straightforward. If you’re an existing service contract customer, you should have received an email with your login credentials and a guide on how to get started. If you haven’t received this or if you’re interested in becoming a service contract customer, please contact our support team at [email protected] or call us at 0121 820 8946.
Join Us in Embracing the Future of Cooling Solutions
At Evolution Cooling, we are committed to providing top-notch services and solutions to our valued customers. Our online portal is a testament to this commitment, ensuring you have all the tools and information you need at your fingertips. Experience the future of cooling solutions with Evolution Cooling—where innovation meets excellence.
Stay Connected:
For the latest updates, tips, and insights into process cooling equipment and services, follow us on our social media channels:
- LinkedIn: linkedin.com/company/evolution-cooling
- Facebook: facebook.com/evolutioncoolingltd
- Instagram: instagram.com/evolutioncooling
About Evolution Cooling:
Evolution Cooling is a leading provider of process cooling equipment and services, dedicated to delivering high-quality solutions tailored to meet the specific needs of our clients. With a focus on innovation and customer satisfaction, we are your trusted partner in achieving optimal cooling performance for your business.
